OpenAI
Last 30 Days
Incidents in the last 30 days
SSO sign-in and SCIM provisioning issues
Some users are unable to sign in with single sign-on (SSO). User and group provisioning through SCIM is also affected. We are working on implementing a mitigation.
Overbilling for OpenAI-hosted containers in the Agent API
We’re investigating an issue causing higher-than-expected charges for OpenAI-hosted containers in the Agent API. We’re working on a fix and preparing refunds for affected customers. We’ll share further updates as we make progress.
Delayed support responses
Some users are experiencing delayed responses from OpenAI Support by email and chat. We’re investigating and will share updates as we learn more.
We are seeing elevated error rates across API models
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Elevated errors affecting ChatGPT Work mode
We are investigating the issue for the listed services. Some users may experience failures when starting or running Work tasks.
Elevated errors in ChatGPT Work
We are investigating elevated errors affecting ChatGPT Work. We will provide updates as we learn more.
Elevated errors with gpt-image-2.5-flare
We are experiencing elevated error rates for image generation and editing requests using gpt-image-2.5-flare in the API. Our team is working to mitigate the issue. We will provide another update as more information becomes available.
Ads Manager login issues
We have applied the mitigation and are monitoring the recovery.
Elevated errors from GPT-5.6 and GPT-5.6 Instant on paid plans
We are investigating the issue for the listed services.
Degraded Performance affecting Agents API
Since 1:30 PM Pacific Time on September 14, customers using the Agents API have experienced delays or been unable to start turns in managed sessions.
Elevated errors affecting Work Mode in ChatGPT
Earlier today, some ChatGPT Plus users using Work Mode experienced errors starting or resuming tasks, or had limited access to workspace tools and files. We have applied a mitigation and service has recovered. We are monitoring the results.
Elevated error rates for Codex and ChatGPT Work
We are investigating the issue for the listed services.
Elevated errors for ChatGPT users in Europe
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Codex GitHub Review and Pull Request Failures
We are investigating the issue for the listed services.
1% of ChatGPT Work (mobile/web) turns are failing for existing threads
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Elevated errors for GPT-5.6 Sol on the API
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Elevated errors for ChatGPT users in Europe
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Delays in customer support responses
We are investigating technical issues affecting our customer support systems. Customers may experience longer than usual response times. We are working to restore normal operations.
Elevated errors affecting ChatGPT Work
We are investigating the issue for the listed services.
Unable to open shared ChatGPT Project using direct link
We are investigating the issue for the listed services.
Investigating unexpected usage limit resets
Some Codex users may be experiencing unexpected usage limit resets.
Increased Error Rate For Pro and Plus Plan Conversations
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
File uploads are delayed or failing
Some file uploads are failing to process. Successful uploads may take longer than usual to become available. We’re investigating and will share another update as we learn more.
Elevated errors for image generation
We’re investigating elevated errors affecting image generation in ChatGPT and the Images API. Some requests may fail. We’ll share another update as we learn more.
Users in APAC region may face increased error in ChatGPT, Work, image generation, file upload, Voice, and Codex Cloud
We are investigating the issue for the listed services.
Elevated errors across ChatGPT and Codex
We are investigating the issue for the listed services.
ChatGPT Work Mode High Error Rates
ChatGPT Work Mode is experiencing high error rates. We are investigating the issue.
Elevated errors creating new accounts
We are investigating an issue preventing some users from creating new accounts. We will share updates as we learn more.
Elevated errors in ChatGPT conversations for Free and Go plans
We are investigating the issue for the listed services.
Elevated latency in the Responses API
We have identified an issue causing elevated latency for some Responses API requests. We are working on implementing a mitigation.
ChatGPT Work seeing elevated errors and latency
We have identified that users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation.
Users may experience an increase in error rates in Workspace Agents and ChatGPT Work on Web and Mobile
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Unexpected logouts for some ChatGPT web users
We’re investigating an issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page.