OpenAI
Last 30 Days
Incidents in the last 30 days
Responses API errors when using background mode
Starting around 11:50am PT, customers may be experiencing errors when calling the Responses API with background:true. We are currently investigating the issue.
Conversation Errors for Logged out Users
We are investigating the issue with logged out users having high rate of errors during their conversations with ChatGPT.
Some users seeing "No Accessible Workspaces" when attempting to login via SSO
We have identified that users are experiencing login issues for the impacted services. We are working on implementing a mitigation.
Elevated login errors
We are investigating elevated login errors.
Elevated conversation errors for ChatGPT
We have identified that some users are experiencing elevated errors for ChatGPT conversations We are working on implementing a mitigation.
Elevated error rates for Deep Research in Enterprise Workspaces
We have identified that some Enterprise users are experiencing elevated errors for Deep Research. We are working on implementing a mitigation.
Increased errors with ChatGPT file downloads
We have identified that users are experiencing issues with downloading files from ChatGPT
Increased errors on ChatGPT File Uploads
We are investigating the issue for the listed services.
Degraded performance with the Support chat
We are observing degraded performance with support chat functionality and we are investigating the issue. As a temporary solution, customers looking to reach out to OpenAI Support can email support@openai.com.
Deep Research requests are erroring for LATAM users
We are investigating the issue for the listed services.
Elevated conversation errors for Enterprise and Edu users
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Codex unresponsive
We are investigating the issue for the listed services.
Login Issues
We have identified that users are experiencing login issues for the impacted services. We are working on implementing a mitigation.
Errors with Compliance API
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Issues with Increased Codex Usage Rate
We have identified an issue causing Codex usage to be consumed faster than expected, which may cause some users to hit rate limits sooner than intended. We are working on implementing a mitigation.
ChatGPT Issues Sending Messages
We are currently investigating an issue where some users are unable to send messages in ChatGPT
User may experience errors in ChatGPT
We are investigating the issue for the listed services.
API Error Rates
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Elevated errors in ChatGPT file uploads
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Errors in Sora API
We are investigating increased error dates in Sora API.
File uploads and file processing failing
Starting around 6:45 AM PT on March 2, 2026, we began seeing elevated errors affecting file uploads and file processing. Some users may experience failures or delays when uploading files or while newly uploaded content is being processed. We are actively investigating and working to restore normal service. We’ll share another update within 30 minutes.
Increased Authentication Failures Affecting Some Users
We are investigating the issue for the listed services.
Issue with some ChatGPT Apps
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Artifact generation (asking the model to generate a spreadsheet or slideshow) on ChatGPT is down for all users.
We are investigating the issue for the listed services.
Elevated Error Rate for ChatGPT Conversations for Business and Enterprise Customers
We are investigating the issue for the listed services.
Increased latency in ChatGPT for some users
We have identified that some users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation.
Sora 2 Degraded Performance
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Shopping Research Feature Down
We have identified that users are unable to use the shopping research feature. We are working on implementing a mitigation.
Increased error rates on Codex Cloud
We have identified that users are experiencing elevated errors for across Codex Cloud. We are working on implementing a mitigation.