Some services are experiencing issues
Increased Connectivity Issues and API Error Rates - Bahrain
We are investigating increased API error rates in a single Availability Zone (mes1-az2) in the ME-SOUTH-1 Region.
Increased Error Rates - UAE
We are investigating issues with AWS services in the ME-CENTRAL-1 Region.
Multi-service impact in Switzerland North
Impact Statement: Starting at 23:54 UTC on 26 September 2025, customers in Switzerland North may experience service unavailability or degraded performances for resources hosted in the region. Virtual Machines may have shutdown to preserve data integrity. Current Status: We were alerted to this issue by our telemetry informing us in a significant drop in traffic. It was discovered that a recent deployment introduced a malformed prefix in one of the certificates used for connection authorization. We have pinpointed the deployment error involving the certificate prefix and are rolling back the faulty deployment to restore normal traffic flow and service availability.We are seeing success and will continue to monitor traffic and service stability to ensure full recovery, at this stage we expect to fully mitigate by 05:30 UTC.
Past Incidents ‹ Dec 02 - Dec 08, 2025 ›
December 08, 2025
Github Authentication errors with Codex Web
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
December 07, 2025
December 06, 2025
December 05, 2025
iOS Subscription Access Issues
Due to a bug introduced in Claude iOS app version 1.251117.1 (November 18), some Apple App Store users who purchased Pro and Max plans on or after November 24 did not receive proper access to their plans. The mobile purchasing bug has been resolved. New purchases going forward will activate plans correctly. Engineering is still working on a fix to restore plans for already-impacted customers, expected to go live tomorrow.
Service outage
We are currently investigating this incident.
December 04, 2025
CustomGPT Allow/Deny button not appeared
We are investigating the issue for the listed services.
ChatGPT Slack Connector cannot be installed
We have identified that ChatGPT Slack Connector cannot be installed for some users. We are working on implementing a mitigation.
December 03, 2025
ChatGPT Conversation Errors for Business and Enterprise
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
December 02, 2025
Increased errors when creating new Codex tasks
We are investigating an issue with creating new Codex tasks. We are working on implementing a mitigation.
Increased ChatGPT error rates
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.