Some services are experiencing major issues
Increased Connectivity Issues and API Error Rates - Bahrain
We are investigating increased API error rates in a single Availability Zone (mes1-az2) in the ME-SOUTH-1 Region.
Increased Error Rates - UAE
We are investigating issues with AWS services in the ME-CENTRAL-1 Region.
Multi-service impact in Switzerland North
Impact Statement: Starting at 23:54 UTC on 26 September 2025, customers in Switzerland North may experience service unavailability or degraded performances for resources hosted in the region. Virtual Machines may have shutdown to preserve data integrity. Current Status: We were alerted to this issue by our telemetry informing us in a significant drop in traffic. It was discovered that a recent deployment introduced a malformed prefix in one of the certificates used for connection authorization. We have pinpointed the deployment error involving the certificate prefix and are rolling back the faulty deployment to restore normal traffic flow and service availability.We are seeing success and will continue to monitor traffic and service stability to ensure full recovery, at this stage we expect to fully mitigate by 05:30 UTC.
Past Incidents ‹ Dec 18 - Dec 24, 2025 ›
December 24, 2025
Some User May Experience Issues Loading Conversation History and Downloading Files from Custom GPTs
We are investigating the issue for the listed services.
December 23, 2025
December 22, 2025
December 21, 2025
Some Android users are experiencing elevated errors while using ChatGPT.
A subset of Android users are experiencing elevated errors when accessing/using ChatGPT.
December 20, 2025
December 19, 2025
December 18, 2025
Increased error rates for Sora API
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Degraded latency and increased error rates for Sora API
We have applied the mitigation and are monitoring the recovery.
Unable to Login on Sora Web
We have identified that users are experiencing issues when trying to login to Sora Web We are working on implementing a mitigation.