Some services are experiencing issues
Increased Connectivity Issues and API Error Rates - Bahrain
We are investigating increased API error rates in a single Availability Zone (mes1-az2) in the ME-SOUTH-1 Region.
Increased Error Rates - UAE
We are investigating issues with AWS services in the ME-CENTRAL-1 Region.
Multi-service impact in Switzerland North
Impact Statement: Starting at 23:54 UTC on 26 September 2025, customers in Switzerland North may experience service unavailability or degraded performances for resources hosted in the region. Virtual Machines may have shutdown to preserve data integrity. Current Status: We were alerted to this issue by our telemetry informing us in a significant drop in traffic. It was discovered that a recent deployment introduced a malformed prefix in one of the certificates used for connection authorization. We have pinpointed the deployment error involving the certificate prefix and are rolling back the faulty deployment to restore normal traffic flow and service availability.We are seeing success and will continue to monitor traffic and service stability to ensure full recovery, at this stage we expect to fully mitigate by 05:30 UTC.
Past Incidents ‹ Jan 06 - Jan 12, 2026 ›
January 12, 2026
Connectors/Apps unselectable in ChatGPT Input Menu
We are investigating the issue for Connectors/Apps being unselectable in the ChatGPT Input Menu.
January 11, 2026
January 10, 2026
January 09, 2026
New Subscription Activation & Payment Issues
We are investigating reports that some new customer subscriptions are charging customers without properly granting subscription access, which is also leading to accidental double or triple payments for some customers.
January 08, 2026
Increased error rate for ChatGPT and API for prompts with images
ChatGPT and API responses are failing when images are sent to the model. We are actively investigating
High error rate for Dall-e
We have applied the mitigation and are monitoring the recovery.
Some Codex cloud tasks are failing
We are investigating the issue for the listed services.
January 07, 2026
Elevated error rates for Responses API
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
January 06, 2026
ChatGPT issues while retrieving workspace members
We are investigating the issue for the listed services.
GPT-5.1 Codex Max Elevated Error Rate
We have applied the mitigation and are monitoring the recovery.