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We are investigating increased API error rates in a single Availability Zone (mes1-az2) in the ME-SOUTH-1 Region.
We are investigating issues with AWS services in the ME-CENTRAL-1 Region.
Impact Statement: Starting at 23:54 UTC on 26 September 2025, customers in Switzerland North may experience service unavailability or degraded performances for resources hosted in the region. Virtual Machines may have shutdown to preserve data integrity. Current Status: We were alerted to this issue by our telemetry informing us in a significant drop in traffic. It was discovered that a recent deployment introduced a malformed prefix in one of the certificates used for connection authorization. We have pinpointed the deployment error involving the certificate prefix and are rolling back the faulty deployment to restore normal traffic flow and service availability.We are seeing success and will continue to monitor traffic and service stability to ensure full recovery, at this stage we expect to fully mitigate by 05:30 UTC.
We've received reports that some customers who purchase API or Extra Usage credits are having issues purchasing, and some purchases charged successfully are resulting in significant delay until those customers see the updated credits. Engineering is investigating.
We have identified that Android users are experiencing sign up issues for the impacted services. We are working on implementing a mitigation.
We have identified that some users may be experiencing issue with subscription renewals. We are working on implementing a mitigation.
We are investigating elevated latencies for network change propagation in the EU-WEST-1 Region. This is resulting in impact to other services, such as timeouts when pulling images. We will provide you with further information shortly.
We have applied the mitigation and are monitoring the recovery.
Impact Statement: Starting at 09:00 UTC on 27 January 2026, customers using Azure OpenAI Service in Sweden Central may experience intermittent availability issues. This issue may have also affected Cognitive Services dependent on OpenAI in this region.Workarounds: As temporary workarounds, if your architecture allows, we recommend failing over to another Azure region (such as West Europe, UK South, or East US) and avoiding the deployment of new Azure OpenAI resources in Sweden Central until the issue is fully resolved.Current Status: Our engineering teams are investigating this issue for Azure OpenAI in Sweden Central and it experienced an outage due to a platform-level failure in the AKS cluster hosting internal resource manager (IRM). We have identified that contributing factors include memory pressure causing widespread out-of-memory terminations, IRM crash-looping, network instability, Redis pool exhaustion, and failed Cosmos database (DB) fallbacks—resulting in 500/503 errors for customers. The outage has affected major models (GPT-5.0, GPT-5.2). Mitigation efforts like scaling nodes, network troubleshooting, and rollbacks have shown some improvement, and we are monitoring progress to ensure sustained stability. Investigations and troubleshooting are ongoing. We will provide another update within 1 hour or sooner as new information becomes available.
We are investigating the issue for the listed services.