Some services are experiencing issues
Increased Connectivity Issues and API Error Rates - Bahrain
We are investigating increased API error rates in a single Availability Zone (mes1-az2) in the ME-SOUTH-1 Region.
Increased Error Rates - UAE
We are investigating issues with AWS services in the ME-CENTRAL-1 Region.
Multi-service impact in Switzerland North
Impact Statement: Starting at 23:54 UTC on 26 September 2025, customers in Switzerland North may experience service unavailability or degraded performances for resources hosted in the region. Virtual Machines may have shutdown to preserve data integrity. Current Status: We were alerted to this issue by our telemetry informing us in a significant drop in traffic. It was discovered that a recent deployment introduced a malformed prefix in one of the certificates used for connection authorization. We have pinpointed the deployment error involving the certificate prefix and are rolling back the faulty deployment to restore normal traffic flow and service availability.We are seeing success and will continue to monitor traffic and service stability to ensure full recovery, at this stage we expect to fully mitigate by 05:30 UTC.
Past Incidents ‹ Jan 30 - Feb 05, 2026 ›
February 05, 2026
An issue affecting the stability of the website has been detected
We are investigating elevated error rates on the Perplexity website.
Some services are down
Some services are down
Increased ChatGPT errors for some users
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
February 04, 2026
ChatGPT Availability Impacted
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Custom GPT updates are failing for users
We are investigating reports of update failures for configuration for Custom GPTs.
Some users may experience issues loading or starting conversations
We are investigating the issue for the listed services.
February 03, 2026
Elevated error rates for finetuning jobs
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Elevated error rates for ChatGPT and Platform users
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
February 02, 2026
February 01, 2026
Credit purchase issues & delays
We've received reports that some customers who purchase API or Extra Usage credits are having issues purchasing, and some purchases charged successfully are resulting in significant delay until those customers see the updated credits. Engineering is investigating.
January 31, 2026
January 30, 2026
Some Android users may be experiencing errors when signing up for ChatGPT with Google Authentication
We have identified that Android users are experiencing sign up issues for the impacted services. We are working on implementing a mitigation.
Some ChatGPT users may be experiencing issues with their subscription renewals
We have identified that some users may be experiencing issue with subscription renewals. We are working on implementing a mitigation.