Some services are experiencing issues
Increased Connectivity Issues and API Error Rates - Bahrain
We are investigating increased API error rates in a single Availability Zone (mes1-az2) in the ME-SOUTH-1 Region.
Increased Error Rates - UAE
We are investigating issues with AWS services in the ME-CENTRAL-1 Region.
Multi-service impact in Switzerland North
Impact Statement: Starting at 23:54 UTC on 26 September 2025, customers in Switzerland North may experience service unavailability or degraded performances for resources hosted in the region. Virtual Machines may have shutdown to preserve data integrity. Current Status: We were alerted to this issue by our telemetry informing us in a significant drop in traffic. It was discovered that a recent deployment introduced a malformed prefix in one of the certificates used for connection authorization. We have pinpointed the deployment error involving the certificate prefix and are rolling back the faulty deployment to restore normal traffic flow and service availability.We are seeing success and will continue to monitor traffic and service stability to ensure full recovery, at this stage we expect to fully mitigate by 05:30 UTC.
Past Incidents ‹ Feb 25 - Mar 03, 2026 ›
March 03, 2026
Cloud Agents degradation due to GitHub outage
GitHub is experiencing an outage, with downstream impact on Cloud Agents. Notably, some Cloud Agents are failing to start because of upstream errors while cloning repositories from GitHub. More information can be found on the GitHub status page: https://www.githubstatus.com/
Elevated errors in ChatGPT file uploads
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
March 02, 2026
Errors in Sora API
We are investigating increased error dates in Sora API.
File uploads and file processing failing
Starting around 6:45 AM PT on March 2, 2026, we began seeing elevated errors affecting file uploads and file processing. Some users may experience failures or delays when uploading files or while newly uploaded content is being processed. We are actively investigating and working to restore normal service. We’ll share another update within 30 minutes.
Increased Connectivity Issues and API Error Rates - Bahrain
We are investigating increased API error rates in a single Availability Zone (mes1-az2) in the ME-SOUTH-1 Region.
March 01, 2026
Increased Error Rates - UAE
We are investigating issues with AWS services in the ME-CENTRAL-1 Region.
Increased Authentication Failures Affecting Some Users
We are investigating the issue for the listed services.
February 28, 2026
February 27, 2026
Some services are down
Some services are down
February 26, 2026
Claude Code showing "JSON Parse error: Unexpected EOF" and writing excessive files on Windows
We have identified a bug where Windows users are experiencing significant write contention for the .claude.json global config file, starting with Claude Code 2.1.59. We are working on a hotfix.
Issue with some ChatGPT Apps
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
February 25, 2026
Artifact generation (asking the model to generate a spreadsheet or slideshow) on ChatGPT is down for all users.
We are investigating the issue for the listed services.