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We are investigating increased API error rates in a single Availability Zone (mes1-az2) in the ME-SOUTH-1 Region.
We are investigating issues with AWS services in the ME-CENTRAL-1 Region.
Impact Statement: Starting at 23:54 UTC on 26 September 2025, customers in Switzerland North may experience service unavailability or degraded performances for resources hosted in the region. Virtual Machines may have shutdown to preserve data integrity. Current Status: We were alerted to this issue by our telemetry informing us in a significant drop in traffic. It was discovered that a recent deployment introduced a malformed prefix in one of the certificates used for connection authorization. We have pinpointed the deployment error involving the certificate prefix and are rolling back the faulty deployment to restore normal traffic flow and service availability.We are seeing success and will continue to monitor traffic and service stability to ensure full recovery, at this stage we expect to fully mitigate by 05:30 UTC.
We are investigating elevated login errors.
We have identified that some users are experiencing elevated errors for ChatGPT conversations We are working on implementing a mitigation.
We have identified that some Enterprise users are experiencing elevated errors for Deep Research. We are working on implementing a mitigation.
We have identified that users are experiencing issues with downloading files from ChatGPT
We are investigating the issue for the listed services.
We are observing degraded performance with support chat functionality and we are investigating the issue. As a temporary solution, customers looking to reach out to OpenAI Support can email support@openai.com.
We are investigating the issue for the listed services.
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
We are investigating the issue for the listed services.
We are investigating increased error rates in the EU-CENTRAL-2 Region.
We have identified that users are experiencing login issues for the impacted services. We are working on implementing a mitigation.
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
We have identified an issue causing Codex usage to be consumed faster than expected, which may cause some users to hit rate limits sooner than intended. We are working on implementing a mitigation.
Some API requests to api.anthropic.com are experiencing connection timeouts due to network degradation at an upstream peering point. Requests that successfully connect are unaffected. We are working with our upstream providers to resolve the issue.
We are currently investigating an issue where some users are unable to send messages in ChatGPT