Some services are experiencing issues
Increased Connectivity Issues and API Error Rates - Bahrain
We are investigating increased API error rates in a single Availability Zone (mes1-az2) in the ME-SOUTH-1 Region.
Increased Error Rates - UAE
We are investigating issues with AWS services in the ME-CENTRAL-1 Region.
Multi-service impact in Switzerland North
Impact Statement: Starting at 23:54 UTC on 26 September 2025, customers in Switzerland North may experience service unavailability or degraded performances for resources hosted in the region. Virtual Machines may have shutdown to preserve data integrity. Current Status: We were alerted to this issue by our telemetry informing us in a significant drop in traffic. It was discovered that a recent deployment introduced a malformed prefix in one of the certificates used for connection authorization. We have pinpointed the deployment error involving the certificate prefix and are rolling back the faulty deployment to restore normal traffic flow and service availability.We are seeing success and will continue to monitor traffic and service stability to ensure full recovery, at this stage we expect to fully mitigate by 05:30 UTC.
Past Incidents ‹ Mar 07 - Mar 13, 2026 ›
March 13, 2026
Conversation Errors for Logged out Users
We are investigating the issue with logged out users having high rate of errors during their conversations with ChatGPT.
March 12, 2026
Some users seeing "No Accessible Workspaces" when attempting to login via SSO
We have identified that users are experiencing login issues for the impacted services. We are working on implementing a mitigation.
March 11, 2026
Elevated login errors
We are investigating elevated login errors.
Elevated conversation errors for ChatGPT
We have identified that some users are experiencing elevated errors for ChatGPT conversations We are working on implementing a mitigation.
Elevated error rates for Deep Research in Enterprise Workspaces
We have identified that some Enterprise users are experiencing elevated errors for Deep Research. We are working on implementing a mitigation.
March 10, 2026
Increased errors with ChatGPT file downloads
We have identified that users are experiencing issues with downloading files from ChatGPT
Increased errors on ChatGPT File Uploads
We are investigating the issue for the listed services.
Degraded performance with the Support chat
We are observing degraded performance with support chat functionality and we are investigating the issue. As a temporary solution, customers looking to reach out to OpenAI Support can email support@openai.com.
March 09, 2026
Deep Research requests are erroring for LATAM users
We are investigating the issue for the listed services.
Elevated conversation errors for Enterprise and Edu users
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Codex unresponsive
We are investigating the issue for the listed services.