Some services are experiencing issues
Elevated 401 errors for API endpoints
We are investigating the issue for the listed services.
Increased Connectivity Issues and API Error Rates - Bahrain
We are investigating increased API error rates in a single Availability Zone (mes1-az2) in the ME-SOUTH-1 Region.
Increased Error Rates - UAE
We are investigating issues with AWS services in the ME-CENTRAL-1 Region.
Multi-service impact in Switzerland North
Impact Statement: Starting at 23:54 UTC on 26 September 2025, customers in Switzerland North may experience service unavailability or degraded performances for resources hosted in the region. Virtual Machines may have shutdown to preserve data integrity. Current Status: We were alerted to this issue by our telemetry informing us in a significant drop in traffic. It was discovered that a recent deployment introduced a malformed prefix in one of the certificates used for connection authorization. We have pinpointed the deployment error involving the certificate prefix and are rolling back the faulty deployment to restore normal traffic flow and service availability.We are seeing success and will continue to monitor traffic and service stability to ensure full recovery, at this stage we expect to fully mitigate by 05:30 UTC.
Past Incidents ‹ Mar 18 - Mar 24, 2026 ›
March 24, 2026
Elevated error rates on Realtime API SIP endpoints
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Increased errors creating new sync apps and sync delays with existing apps
We are investigating the issue for the listed services.
Some customer may encounter errors creating, updating projects, and uploading files
We are investigating the issue for the listed services.
March 23, 2026
March 22, 2026
Delayed response completion on Claude.ai
Since approximately 20:00 UTC / 13:00 PT on Friday, March 20, Claude.ai responses may appear to "hang" for around 5 seconds after the text has finished streaming before the message completes. The Anthropic API is not affected.
March 21, 2026
March 20, 2026
Pinned chats are not loading on web browsers for ChatGPT
We are investigating the issue for the listed services.
March 19, 2026
March 18, 2026
Sora video generation failing
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.