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We are investigating increased API error rates in a single Availability Zone (mes1-az2) in the ME-SOUTH-1 Region.
We are investigating issues with AWS services in the ME-CENTRAL-1 Region.
Impact Statement: Starting at 23:54 UTC on 26 September 2025, customers in Switzerland North may experience service unavailability or degraded performances for resources hosted in the region. Virtual Machines may have shutdown to preserve data integrity. Current Status: We were alerted to this issue by our telemetry informing us in a significant drop in traffic. It was discovered that a recent deployment introduced a malformed prefix in one of the certificates used for connection authorization. We have pinpointed the deployment error involving the certificate prefix and are rolling back the faulty deployment to restore normal traffic flow and service availability.We are seeing success and will continue to monitor traffic and service stability to ensure full recovery, at this stage we expect to fully mitigate by 05:30 UTC.
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
We have identified an issue which has resulted in some Claude.ai connectors becoming unavailable within the desktop application. We are working to restore access to these extensions, and will provide an update as soon as possible.
We are investigating elevated failures for some users joining ChatGPT Enterprise and ChatGPT Edu workspaces via SSO. Affected users may see an authentication error during signup including registration_disallowed, after completing their organization’s SSO flow.
We have identified that users are experiencing issues with account creation and login for the impacted services. We are working on implementing a mitigation.
We've identified an issue in the latest Claude Desktop release (Claude 1.1.9310) where Dispatch sessions stop responding. Messages sent to Dispatch are received and processed, but replies do not appear in the conversation. We have identified the cause and are working on a fix. As a workaround, you can continue using standard Cowork sessions, which are unaffected.