Some services are experiencing major issues
Delayed Costs data in the Compliance API
We have identified an issue causing delays in publishing organization cost data through the Costs API. API and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.
Region Availability - Bahrain
We are investigating increased API error rates in a single Availability Zone (mes1-az2) in the ME-SOUTH-1 Region.
Region Availability - UAE
We are investigating issues with AWS services in the ME-CENTRAL-1 Region.
Past Incidents ‹ Sep 08 - Sep 14, 2026 ›
September 14, 2026
Degraded Performance affecting Agents API
Since 1:30 PM Pacific Time on September 14, customers using the Agents API have experienced delays or been unable to start turns in managed sessions.
Elevated errors affecting Work Mode in ChatGPT
Earlier today, some ChatGPT Plus users using Work Mode experienced errors starting or resuming tasks, or had limited access to workspace tools and files. We have applied a mitigation and service has recovered. We are monitoring the results.
September 13, 2026
Elevated error rates for Codex and ChatGPT Work
We are investigating the issue for the listed services.
Elevated errors for ChatGPT users in Europe
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Codex GitHub Review and Pull Request Failures
We are investigating the issue for the listed services.
September 12, 2026
September 11, 2026
1% of ChatGPT Work (mobile/web) turns are failing for existing threads
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Elevated errors for GPT-5.6 Sol on the API
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Elevated errors for ChatGPT users in Europe
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
September 10, 2026
Delays in customer support responses
We are investigating technical issues affecting our customer support systems. Customers may experience longer than usual response times. We are working to restore normal operations.
Elevated errors affecting ChatGPT Work
We are investigating the issue for the listed services.
Investigating service degradation — Review Agents and Cloud Agents
We are investigating a service degradation affecting Review Agents and Cloud Agents. Cloud Agents using "Privacy Mode" may experience errors and start delays. For Review Agents, Security Agents and PR Approval agents are impacted.
Degraded functionality for Claude Cowork on Windows
A Windows update released September 8 has left Claude Cowork on Windows unable to run local commands, because its workspace can no longer reach your computer's drive. For most users, chat and file reading and editing still work. There's no in-app workaround yet, and restarting or reinstalling won't help. Microsoft has developed a fix and is working to release it. We'll post an update when we have more to share.
September 09, 2026
Unable to open shared ChatGPT Project using direct link
We are investigating the issue for the listed services.
Investigating unexpected usage limit resets
Some Codex users may be experiencing unexpected usage limit resets.
Increased Error Rate For Pro and Plus Plan Conversations
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
September 08, 2026
File uploads are delayed or failing
Some file uploads are failing to process. Successful uploads may take longer than usual to become available. We’re investigating and will share another update as we learn more.
Elevated errors for image generation
We’re investigating elevated errors affecting image generation in ChatGPT and the Images API. Some requests may fail. We’ll share another update as we learn more.